The stay here was fantastic, especially during the Christmas season, offering great value; we enjoyed our stay in a brand-new standard double room and the on-site restaurant for evening meals was a nice touch.

Spotless and perfect room and the bed was comfortable.

Clean, old-fashioned hotel with incredible and awesome location to a different restaurant. Spotless and very specious room and huge bathroom with a shower, a hair dryer and bath sheets. Comfortable beds and efficient staff.

The location was perfect for our trip, with a Co-op Food nearby and the staff were friendly and helpful during our stay.

Very nice staff, delicious breakfast, spacious rooms.

I liked ALL of it.

Excellent downtown location, especially for those departing and arriving for Rabbie’s tours

Requested a standard double room here and got a cozy one with a nice view. The service was solid and the price was fair - just what we needed! 👍

The standard double room is of high quality and features a high ceiling, a hairdryer, and an iron for convenience.

The fact that the hotel is smack bang in the middle of the city with Princess street at your feet, with an array of bars restuarants and places of historical interest at your doorstep also, this hotel is the place to be for convienience to it all.......i recommended the hotel to our reunion party and im sure there was a surge of last minute bookings as i have stayed at the hotel previously and knew that it would fit the bill to a tee

No comments at all, everything was 1st class

Great central location with view of the Castle. Cases could be stored free of charge on the day of departure

Breakfast, better sandwiches were tasty

Immaculately clean hotel with efficient staff who made the stay a really good experience. Comfortable location in a very nice area, with the train station adjacent to the property. - Only a 10-minute walk from Edinburgh centre.

Location and staff

This was my second stay and again the "view " from the window of the room was downpipes and gutterring and brick ( room 507 ). Without air- con, the room would be unusable

The location is superb. The views I had from my room were unique and priceless. The hotel staff was very, very helpful. I would highly recommend this hotel. The facilities in the room far surpass the three- star rating the hotel has. In-room ironing facilities, which I've only seen in some 5* hotels were the thing that particularly impressed me, but not only that. The included breakfast was also really good value for money and good quality.

The double room here was well-kept and lovely.

Good location

Extremely uncomfortable bed ie springs poking through into my skin, which caused a sleepless night. I complained to the duty manager who refused to give me any sort of refund and referred my complaint to the general manager. Before doing so however, he came and tested the bed himself and agreed that it was unacceptable and apologised. 4 days after my stay and I'm still waiting for a call from the manager to discuss my complaint.